We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

orgo5555's avatar
orgo5555
Explorer | Level 3
12 months ago

Shared link permissions settings not working

Hi, I need your help - I have created a shared folder and added all the restrictions possible for a can view option including password protected, only people invited can view, and download disabled. ...
Permissions
Share
Shared Links
orgo5555's avatar
orgo5555
Explorer | Level 3
Ticket number 22955433.

I don’t understand even if I shared the folder. I chose options on view option and added restrictions like password and disabled downloads. I don’t understand why this isn’t applied.
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
12 months ago

Hi orgo5555, as Rich stated, it's possible you created a shared folder, which can be added to a user's Dropbox account when you invite their email.

 

A shared link to a folder, however, allows you to set those permissions.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!