You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Shared folders should take up space only from the owner's account, not from the members'.
Pretend I'm a user with a paid Dropbox account. I share a folder to 10 people and ask them to upload files to this folder for me so I can work on a project.
None of the 10 people has a paid Dropbo...
We really appreciate your feedback on this, VoiceOfTrenton.
Your comments have been passed along and noted by our team.
If you need anything else, let us know.
Have a great day!
Megan
Dropbox Staff
Dropbox StaffHey VoiceOfTrenton, I hope you're doing well!
Your feedback regarding our shared folders and the space they take has been very valuable and I will endeavor to make sure your voice is heard.
I will pass on your comments to the relevant departments so we can continue to improve.
If you need anything else, give me a shout!
Thanks Megan! I do need something else please. If you read the description, I'm getting e-mails from Dropbox that I'm over my storage limit because I uploaded files to a client's Dropbox folder and now Dropbox is counting their folder against my storage limit.
I need tech support, but I can't contact them because the support page doesn't let a free account submit a ticket or talk to technical support.
So can someone please fix this problem so I don't keep getting e-mails that someone else's storage has pushed my account over its limit?
- Having the exact same problem: I was shocked to discover that working with my client's Dropbox is affecting the storage in my Dropbox.
