You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Shared file not syncing consistently from Ipad MS 365, but it will update from a computer
I have dropbox for business. I have some employees that are not dropbox team members but I would like them to update some shared files through dropbox for reporting purposes. It works seamlessly wh...
Hey Chris!
Long story short: yes.
It seems that it might need some time to sync the changes your colleague made to your account online, and then on the app.
If you're able to see the changes now, there's nothing to worry about. The first thing to keep in mind for future reference, is whether the changes someone made can be located online, or not.
If you can, then it's a syncing issue, and something to do with the app.
In any case, I'm glad everything is now back on track! I'll be one post away if you need anything else, thanks! 🤗
Thank you,
Q1: yes, when they reopen it on their ipad the data is changed/updated.
Q2: He was sitting next to me on his ipad and I was checking to see if the update showed up on a desktop using the app.
Hannah
Dropbox Staff
Dropbox StaffHey NCMonsterTree, sorry for jumping in!
If you login to your account on dropbox.com and navigate to this file, do your employee's updates appear there?
Yes, those changes are now both online and also on the app. Is it the case that it doesn't update the desktop app immediately but after a period of time it syncs with the desktop app from online?
Thanks,
Chris
