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Forum Discussion
kbrandstrup
2 years agoExplorer | Level 3
Share link not working
Our share links are no longer working in Shopify. We have a wholesale website where we have our dropbox links in the navigation for retailer resources such as terms and conditions, images, etc. These...
Jay
Dropbox Staff
Hi kbrandstrup, thanks for bringing this to our attention.
How exactly are you using shared links in Shopify?
Are these links to download files, or to view them directly on the site?
Any other info or screenshots would be helpful!
kbrandstrup
2 years agoExplorer | Level 3
We link some menu options to the dropbox link. Like I said before, they used to work perfectly fine.
- Jay2 years agoDropbox Staff
Does the link work normally when not viewing via Shopify?
- kbrandstrup2 years agoExplorer | Level 3
Yes, but nothing has changed on Shopify's end and I am seeing a lot of people complaining of the same problem with this "That doesnt seem to work" error..
- Jay2 years agoDropbox Staff
If the shared link works as normal when accessing it directly, I'd recommend contacting Shopify for more information on what could be causing the error message.
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