You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Share a folder with everyone - also for people without having a Dropbox account.
Hi Dropbox is killing me. I want to create a folder, who everyone with the link sent via email or through our website can view/download files. However, it seems, I only can create a folder f...
Hi Everybody,
If your shared links have stopped working, please refer to this Help Center article for troubleshooting steps. If your links still don't work after taking these steps, you can contact the support team for further assistance.
As Rich mentioned, shared links default to the “Can Edit” setting. You can restrict access to “View Only” for each link you share. You can read more about managing sharing permissions here.
Regards,
Ben
Jay
Dropbox Staff
Dropbox StaffI'm from the same team and have the same information as her. At this point, to find out what is happening to your shared links, the support team would need to look into it in more detail.
BenDBX
Community Manager
Community ManagerHi Everybody,
If your shared links have stopped working, please refer to this Help Center article for troubleshooting steps. If your links still don't work after taking these steps, you can contact the support team for further assistance.
As Rich mentioned, shared links default to the “Can Edit” setting. You can restrict access to “View Only” for each link you share. You can read more about managing sharing permissions here.
Regards,
Ben
Ben,
the point is, we did not:
1) change anything
2) adjust settings not change admin roles
3) view or edit did not change
in other words...it stopped working. But I found another solution - another online service similar, just easier and great support.
- BenDBX
If you did not make any of these changes, the most likely culprit for the broken link is the link creator leaving the shared folder. You can get these links working again by adding the creator of the links back to the shared folder.
Regards,
Ben
