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Forum Discussion
Wanda C
8 months agoNew member | Level 2
Screenshots in the app is turned off, but they're still uploading into Dropbox on my Mac.
For some reason, screenshots from my Mac are uploading to Dropbox, despite not setting up this feature in backup settings. Anyone have suggestions as to why?
- 8 months ago
Ahhhh, it was my Mac settings. I don't know how that happened, but I was able to change the location. Thanks for your help!!! 😀
Wanda C
New member | Level 2
Thanks for replying.
I tried to turn it on and then back off, but it's still doing it.
The version is 197.4.7571
It probably started last fall. I'm not sure why.
Megan
8 months agoDropbox Staff
Thanks for the heads up Wanda C!
Is it possible that you have Backup enabled by any chance? Not sure if that would play a role, but I'd like to gather as much info as possible.
- Wanda C8 months agoNew member | Level 2
No, it isn't.
- Megan8 months agoDropbox Staff
Hey Wanda C, do you think you'd be able to send me a couple of screenshots from your screenshot folder, inside your Dropbox folder, please?
- Wanda C.18 months agoHelpful | Level 5
I don't have a Screenshot Folder in Dropbox. They're being added to one of my private folders.
- Megan8 months agoDropbox Staff
When you say private folders, would you mind clarifying more Wanda C.1?
Do you mean that when you take a screenshot on your device, the file itself uploads inside a random folder in your Dropbox folder?
- Wanda C.18 months agoHelpful | Level 5
Yes, it loads into the same subfolder all the time... one of my subfolders that I store meditations on.
- Megan8 months agoDropbox Staff
Hey Wanda C.1, if you quit the app, and then try to take a screenshot (while the app isn't running), do you notice the same behavior?
- Wanda C.18 months agoHelpful | Level 5
Yes.
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