You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
ElaineD
2 years agoNew member | Level 2
A team says they're running out of quota when they upload to my account
Plenty of space but Dropbox keeps telling my team that THEY'VE run out of space when they try and upload files to my Dropbox. What is going on?
If you intend to have a large shared folder, between different Dropbox accounts, then you need a plan on each account that can accommodate the folder if the Basic plan isn't enough. Usually the normal Dropbox Plus plan is enough for most users.
You can have users directly upload to your account, without it affecting the quota on their account using file requests.
It is also possible to earn free quota using referrals, so it isn't necessary to upgrade your account if need be.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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