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Forum Discussion

Wanda C's avatar
Wanda C
New member | Level 2
7 months ago

Screenshots in the app is turned off, but they're still uploading into Dropbox on my Mac.

For some reason, screenshots from my Mac are uploading to Dropbox, despite not setting up this feature in backup settings. Anyone have suggestions as to why?

 

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  • Wanda C.1's avatar
    Wanda C.1
    7 months ago

    Ahhhh, it was my Mac settings. I don't know how that happened, but I was able to change the location. Thanks for your help!!! 😀

     

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    Hi Wanda C, welcome to our Community! 

     

    Have you tried turning the feature on, and then off again? 

     

    Also, when did this start happening, and what is the version of the Dropbox app that you're using on your end? 

     

    You should be able to locate the version, by hovering your mouse over the little Dropbox icon, next to your WiFi, on your menu bar. 

     

    Keep me posted, and we'll take it from there!

  • Wanda C's avatar
    Wanda C
    New member | Level 2
    7 months ago

    Thanks for replying.

    I tried to turn it on and then back off, but it's still doing it.

    The version is 197.4.7571

    It probably started last fall. I'm not sure why.

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      7 months ago

      Thanks for the heads up Wanda C!

       

      Is it possible that you have Backup enabled by any chance? Not sure if that would play a role, but I'd like to gather as much info as possible. 

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