You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
birdenvy
7 years agoNew member | Level 2
Scan Document feature freezes on "Waiting to Upload"
Howdy all, I keep getting a glitch when attempting to create a document through the Dropbox "Scan Document" feature. I can scan the document, make adjustments, etc, but once I hit "Save" it gets stu...
- 7 years ago
Hi all,
We have pushed a server-side fix. You should see that the Doc Scanner now functions as expected.
There's no need to update to a new build, as the fix exists on our server.
Many thanks for your patience!
Ross_S
7 years agoDropbox Staff
Thanks all for reporting this problem. We detected it ourselves and have been working on it in the background, but I wanted to update here too.
I can’t say exactly how long this will take to resolve, however, we believe we are making good progress and I hope to update here soon that we have a fix ready for this.
Unfortuantly there's presently no work-arounds, but we hope to have the Doc Scanner up and running again shortly.
Many thanks for your patience and understanding.
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