You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
birdenvy
7 years agoNew member | Level 2
Scan Document feature freezes on "Waiting to Upload"
Howdy all, I keep getting a glitch when attempting to create a document through the Dropbox "Scan Document" feature. I can scan the document, make adjustments, etc, but once I hit "Save" it gets stu...
- 7 years ago
Hi all,
We have pushed a server-side fix. You should see that the Doc Scanner now functions as expected.
There's no need to update to a new build, as the fix exists on our server.
Many thanks for your patience!
BryanLethcoe
New member | Level 2
I’ve been unable to upload scans for the last 2 days - stuck in “Waiting to Upload”
I’ve worked around this by using Adobe Scan, then saving to Dropbox
I’ve uninstalled and reinstalling the app and verified I’m logged into both my personal and business accounts
Please advise
I’ve worked around this by using Adobe Scan, then saving to Dropbox
I’ve uninstalled and reinstalling the app and verified I’m logged into both my personal and business accounts
Please advise
Jay
7 years agoDropbox Staff
For all users currently experiencing this issue, I’d recommend contacting our support team directly in order to investigate this matter further, with as much detail as you can provide.
Thanks in advance!
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