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Forum Discussion
Recipient of shared folder having to buy space?
Why are the recipients of my shared folders being told they need to sign up and pay for dropbox or saying they need more space?
RFP1 wrote:
... but what if clients don't even have db? Do they still have to sign up to receive a shared folder from me?
Yes, a Dropbox account is required to join a shared folder.
If your clients only need to view or download the content, and have no need to upload files to you or modify the files in the folder, you can send a Shared Link to the folder instead. A Dropbox account is not required for a Shared Link.
Rich
Super User II
Super User II
RFP1 wrote:
Why are the recipients of my shared folders being told they need to sign up and pay for dropbox or saying they need more space?
Are you on a paid plan? If so, you paid for more storage; they did not. Since a shared folder exists within the account of each member, they need to have enough available space in their own account to hold the folder.
Yes I am on a paid plan. but what if clients don't even have db? Do they still have to sign up to receive a shared folder from me? Thanks Rich
- Rich
RFP1 wrote:
... but what if clients don't even have db? Do they still have to sign up to receive a shared folder from me?
Yes, a Dropbox account is required to join a shared folder.
If your clients only need to view or download the content, and have no need to upload files to you or modify the files in the folder, you can send a Shared Link to the folder instead. A Dropbox account is not required for a Shared Link.
Thanks again for your help!!
So basically, Dropbox is double charging for the storage. If 4 people need to access a large file, they each have to pay for that one folder. Dropbox collects 4X. Extortion!
