You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Our files aren't syncing on a 2023 macOS Sequoia Studio, but are fine on all other computers.
We have now spent all weekend trying to get Dropbox to work. It's been fine for years but for some reason on Friday evening it suddenly got stuck syncing on one of our Mac Studios. We have tried abso...
Hannah
Dropbox Staff
Dropbox StaffHey SeoulGalVP, we really appreciate your feedback on this, but I'm glad to see you're on the right track with your issue.
As for your issue, MeredithHussey, can you give us some more info on your issue?
What's the sync status and version of the app when you hover over your Dropbox icon?
I have sent screenshot of the errors to the support team. I've wasted hours, going on days uninstalling and reinstalling the dropbox desktop app. Right now I cannot even log in which is really frustrating when I am paying for the account! And I use the desktop app for regular back ups. This is a common issue fro reading forums so I hope it is resolved soon with some clear instructions / fixes.
- Hannah
Hey Meredith, I appreciate your comments on this and rest assured that they'll be passed along to our team.
Can you also give us your ticket number, since you're already in contact with our support team?
