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skverskk's avatar
skverskk
Helpful | Level 6
6 months ago

Online-only and available offline missing on Windows 10.

Hello,    I've spent nearly a half day trying to figure this issue out, to no avail.  I;ve carefully read all posts on the Dropbox Community Forum.  I've uninstalled, reinstalled the Dropbox App.  ...
desktop
Dropbox Plus
Windows
LynnDbx's avatar
LynnDbx
Icon for Dropbox Engineer rankDropbox Engineer

We believe we have resolved the issue. Could you try again and let us know if you see the "online-only" option now?

pastormike91710's avatar
pastormike91710
New member | Level 2
4 months ago

Hi Lynn,

I am experiencing the same issue as the original poster, but all the context menu for Dropbox files has disappeared.  I have tried the same steps, as well.  I do use OneDrive with our work 365 subscription, and in the RegEditor, I see multiple entries.  I've renamed them all, but some still show up as primary.  How can I move the Dropbox ones to primary or is there another issue I should be looking for?  I, too, have been reading all the posts.  This only happened since the last update, I believe.  Thank you in advance for any advice you might provide.

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