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Forum Discussion
My public links have been banned - what does that mean?
Hi,
My account says I have created too much excessive traffic. My public links were suspended and when I clicked on the link to unsuspend, it says I have been banned???!!!! I don't even know what ...
Nancy
Dropbox Staff
Dropbox StaffThanks for posting here, Jennafer!
For more info on banned links, please check out this Help Center article.
In any case, if this is the first time you’re having this issue, the ban should be automatically lifted after 24h have passed.
If you’re having trouble after that point though, feel free to nudge me here.
Hi Nancy,
Thanks so much for replying! I saw that article when I was trying to figure this out. It's been well over a week and nothing has happened. The email says my links have been temporarily suspended and that I can remove the suspension by clicking this link. When I click it, it says "it seems like you were banned by our system, to unban yourself, click on the link below". When I click on that one it says, "unable to unban account, there was a problem completing this request."
