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Forum Discussion
My Dropbox folder for my workplace is missing on Mac OS
I've recently gotten a new laptop and have reinstalled Dropbox on it.
My workplace has a "<Workplace> Dropbox" folder with all our relevant shared admin files and folders. These folders were vi...
Jay
Dropbox Staff
Dropbox StaffAre there any files attempting to sync down to your computer through the Dropbox desktop application?
What message you you see when you click the Dropbox icon in the menu bar?
Hi,
The folder has the blue sync icon next to it but I can't see files attempting to sync and there has been no change in the folder for over an hour.
When i click the Dropbox icon in the menu bar, I am shown my activity in the past 7 days and my team's activity. However, the details of the activity may be incorrect (though I cannot say for certain).
R
- Jay
Thanks for the info. Could you try the steps in this article to see if they help with the syncing issue?
Hi,
Thanks, I don't have firewalls or network restrictions.
I haven't had an error message about low disc space.
I don't have a hardware issue or disk error.
Anything else you can advise or is there a part I'm missing? Thanks, R
- Jay
Could you try enabling full disk access, which can found in that article, as you're on a Mac device?
