We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Matteolr's avatar
Matteolr
New member | Level 2
2 years ago

Mac sync not working, it's stuck for days now.

I use Dropbox Business on Mac Ventura 13.5.2   I went on holiday and when i returned 2 weeks ago my collegues made some changes in the folder structure of the files, so I began syncing. I had to ...
Desktop
Mac
Sync
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi Matteolr, thanks for the speedy response! 

 

I can confirm this is indeed the latest stable version of our app. Also, I located the ticket number, and it seems that the case was automatically closed due to inactivity. 

 

Payter, the agent working on your case responded back with some added steps, in order for you to sign out of the account however you never responded back. 

 

Hopefully everything works after your latest change. Keep an eye on it, and let us know.

SemGreen's avatar
SemGreen
Explorer | Level 4
2 years ago

Thanks for help!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!