You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
BobF1
3 years agoHelpful | Level 6
Finalizing taking forever
Trying to upload a dng file that is about 90MB in size to my gallery - fter taking the 3 minutes indicated it has been 15 minutes with the screen saying 1 second left and "finalizing"...what is going...
- 3 years ago
Thank you, actually, I did switch from Firefox to Safari and that worked...
Megan
Dropbox Staff
Hi Jendawick, sorry to hear about that!
You mentioned this happens on all of your browsers. Does this happen with certain files/folders or some of them?
Can you clarify the size and file type of content you're uploading?
Keep me posted!
NotHappy
12 months agoExplorer | Level 3
Hey Dropbox
**bleep** this. 2GB file not finalising. My client is waiting for it. Now I have to re-upload the entire thing. Fix this **bleep**.
**bleep** this. 2GB file not finalising. My client is waiting for it. Now I have to re-upload the entire thing. Fix this **bleep**.
- Megan12 months agoDropbox Staff
Hi NotHappy, I'd love to get to the bottom of this with you.
I understand that this isn't ideal, but I'd really like to see what might be causing this.
Were you uploading your file directly to your account, or using a File transfer possibly?
Also, did you notice this behavior on one specific browser, or did you try more?
Let me know, and we'll take it from there!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!