You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
donheff
12 months agoHelpful | Level 7
Files aren't fully syncing between Windows and Kbuntu
I am using Dropbox to share working files between a couple of computers, on Windows 11 and the other on Kbuntu Linux. Everything worked fine for a while but now, the files I save from the Linux box ...
- 12 months ago
It does sound like the Linux machine was signed into the wrong Dropbox account.
Logging into a Dropbox account on the browser on Windows won't affect your desktop connection, since they are completely separate.
Jay
Dropbox Staff
Hi donheff, thanks for bringing this to our attention.
Could you try uploading a file directly to the Dropbox site, and see if that file syncs to both machines?
This will help me to assist further!
donheff
12 months agoHelpful | Level 7
Now we are getting somewhere, although I'm still a bit confused. I uploaded a file to the public directory by browser. I could see it in the Windows file explorer but not in the Linux. The Linux box was acting a little hinky so I rebooted it. (It's been about 20 years since I used Linux so I am blundering around a bit.) When it came back up, I looked in the file explorer and it couldn't see my new file. So I launched Chrome and went to Dropbox.com and clicked on the sign in button but suddenly Dropbox let me in without the need to provide credentials. I was a bit perturbed to see it was asking me if I want to upgrade from my 2G account. It seems it jumped into an account under my Gmail address that I didn't even know I have. I logged out and entered my 2T yahoo address account and there was my new file. Then I went back to the Linux file explorer and, voila, the new file is there.
Is it possible that the Linux box was somehow switching between these accounts? I'm reluctant to mess about too much but I would like to explore this gmail account and make sure I didn't stick anything important there and then, maybe close it. If I log onto that account with a browser in windows, will it jump my non-browser connection over like it appears to have done in Linux? Am I hallucinating all of this?
- donheff12 months agoHelpful | Level 7
One more note. Checking the icon on the task bars, I confirmed that Windows and Linux are now logged into the same account - 2T under [email removed as per Community Guidelines]
- Jay12 months agoDropbox Staff
It does sound like the Linux machine was signed into the wrong Dropbox account.
Logging into a Dropbox account on the browser on Windows won't affect your desktop connection, since they are completely separate.
- donheff11 months agoHelpful | Level 7
Can I reopen this thread, or do I need to start a new one. <y problem is back again. I created a new Dropbox folder and pasted an image into from Windows file explorer. From the Windows box I can move the file into and out of the folder. From Linux, iOS, and from a browser in Windows I don't see the folder and I don't see the file if I move it elsewhere like Public. Other than the new folder and files I see all the same stuff that I see in Windows explorer. I don't have another account with 2T of space so I can't just be logged into different accounts.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!