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Forum Discussion
How can I make sure my files sync locally on my Windows desktop app?
I have a new PC and downloaded Windows PC app - I see all of my folders and files on my PC so all appears to be good.
My issue is that my historic files have not downloaded to my PC which means that I cannot access them offline (This is very important to me).
I need assistance on how to sync all my old files to my PC that they are there for offline use and not only when I am online. (I am using an external hard drive for my dropbox files due to the space required ).
Thanks Walter - after searching for a solution for a couple of days , finally found one this morning. Checking available offline in the APP itself was not enough - I had to go into each folder on my hard drive and right click the dropbox icon and then check "available offline" - as soon as I did this all of the folders started to sync as desired. All good now
- Walter
Dropbox Staff
Hey casian1 - sorry to hear you're having issues with this.
Could you please clarify your device's OS version, and the status and version of the Dropbox desktop app as shown in your system tray?
Have you taken a look at your syncing settings in the app's preferences?
Let me know more and we'll take it from there.
Thanks Walter - after searching for a solution for a couple of days , finally found one this morning. Checking available offline in the APP itself was not enough - I had to go into each folder on my hard drive and right click the dropbox icon and then check "available offline" - as soon as I did this all of the folders started to sync as desired. All good now
