You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Files appear as 0 KB in size when scanning to PDF on my iPhone
Hi! Everyday I use my iPhone to scan single page docs (to PDF). They were always able to be previewed. Starting today, I am getting a message that says it can’t be previewed. It is also saying it’s ...
Thanks, we can confirm that the issue was located and resolved by the engineering team.
Jay
Dropbox Staff
Dropbox StaffThanks, we can confirm that the issue was located and resolved by the engineering team.
Confirmed on my end that it works again. Well done Jay and the engineering team! Thank you!!
The generic message sent to those affected via email 5 days post incident is poor. Couldn't you have provided a search link for zero bytes files created on Nov 8th to show the scope of impact?
I normally scan and shred within a few minutes. For me this was 4 files and I now have no idea what their contents were. Very disappointing we may have to now "verify" files are correct, a loss of confidence in the product.
