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Cleopatra22's avatar
Cleopatra22
New member | Level 2
2 years ago

Email attachments appear as .ink format.

Lately, whenever I add a video to Dropbox, it converts it to an .Ink file.  My recipients are not able to view the .Ink file in this format.  Previously, all my files on Dropbox were in MP4 format.  ...
  • Megan's avatar
    Megan
    2 years ago

    Hi Cleopatra22, I hope you're doing well!

     

    It sounds like your email provider, in this case Yahoo might have something to do with this file altering. Especially since the files all appear as .mp4 inside your Dropbox folder.

     

    Have you considered using shared links directly through Dropbox, and sending the files that way? 

     

    Let me know!

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