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Forum Discussion
Dropbox desktop app slow syncing team wide.
Our Dropbox Team Account has degraded Performance today. Our full Team (remote and office) has only around 300 Kbits Download Speed. We have around 22 TB in Multiple Teamfolders. Has anyone the same...
Solved for me right now, as I seem to get routed via TXL Pop hub now. Issue occured when I was connected to FRA.
Thanks a lot techstaff! 👍
Same with us!
Both Mac and Windows download speeds don't exceed 35kb... Tried multiple computers, networks, even 4g from my phone - doesn't solve the problem.
The Chat Assistance said:
"Regarding the Dropbox website, in order to help me identify the cause of the problem, could you please try the following steps and let me know if they help?
1. Use a different browser like Safari, Mozilla Firefox, or Chrome
2. Clear your browser's cache. You can find instructions for doing so here: wikihow.com/Clear-Your-Browser...
3. Try Incognito Mode or Private Browsing mode. You can find instructions for this here:
-- Chrome: support.google.com/chrome/answ...
-- Firefox: support.mozilla.org/en-US/kb/p...
-- Safari: support.apple.com/kb/PH19216
4. Restore your browser to its default settings and disable any browser plugins. The issue you're experiencing may be the result of a security setting or a plugin that you have installed on your browser. "
Someone else tried this?
Thank you.
All of the abovementioned didn't work for me.
Did someone else try those ways of solving the problem and had any success?
I did, cleared the DNS cache as well. Nothing helps.
