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David W.136's avatar
David W.136
Helpful | Level 6
2 years ago

DB has full disk access, but won't sync - MacOS Ventura 13.3.1

DropBox tells me that there are 1,000 files on my disk that it can't sync. All seem to be in the same folder. DB tells me that I should give it full disk access. But it has full disk access already. ...
Desktop
Mac
Sync
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey there David W.136, thanks for the additional information and the screenshot too!

 

Could you maybe try fixing your hardlinks and permissions as outlined here and let us know if syncing gets stuck at the exact same number of files again? 

David W.136's avatar
David W.136
Helpful | Level 6
2 years ago

I updated both settings (hardlinks and permissions) but DB still says I have exactly 1,000 sync issues.

 

Any thoughts? (And thanks for your help.)

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Do you see any of those sync issues when clicking on the relevant button after you click on your avatar to access the app's preferences in your menu bar David W.136? 

     

    If you could also send us a screenshot of the app's status I'd appreciate it. 

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