We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
slove12
2 years agoNew member | Level 2
Camera upload not working - pixel 6 update 14
Since updating to Android 14 on pixel 6 our camera uploads are not syncing automatically. We can upload manually. Setting in phone says that dropbox has permission to upload from the camera app. S...
- 2 years ago
1. In Android Settings, go to Apps. Select Dropbox.
2. Click "Force Stop".
3. Click "Permissions".
4. Click on "Photos and Videos".
5. Select "Don't Allow".
6. Restart Dropbox. Open Dropbox Settings.
7. Click on Camera Uploads.
8. Dropbox will ask you for permission again. Select "Allow All".
9. Done. It's fixed.
This is a known bug with Dropbox after one upgrades to Android 14.
James S.5
2 years agoHelpful | Level 5
1. In Android Settings, go to Apps. Select Dropbox.
2. Click "Force Stop".
3. Click "Permissions".
4. Click on "Photos and Videos".
5. Select "Don't Allow".
6. Restart Dropbox. Open Dropbox Settings.
7. Click on Camera Uploads.
8. Dropbox will ask you for permission again. Select "Allow All".
9. Done. It's fixed.
This is a known bug with Dropbox after one upgrades to Android 14.
- jstrawks2 years agoExplorer | Level 3
Thanks! That worked.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!