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Forum Discussion

Larrioh

New member | Level 1

3 months ago

Put File Requests back on the menu prompt.

It was soooo simple to send a file request until dropbox took it off the "menu prompts" that appear in file explorer or finder. Just right click on the folder, select request files and then fill out the form.

NOW its awful -- at least 13 steps - starting with needing to open dropbox on line - then fumbling around and eventually having to scroll through the entire file structure of my dropbox to find the folder i'm trying to attach the request to --- that last part is the absolute worst --- there's no way to search for the folder in some sensible way and THEN make a request --

PUT IT BACK ON THE MENU NOW --- you've negatively interrupted my work flow in a totally unnecessary and counter-productive way (and read your forums -- LOTS of people agree with me)

File requests

Megan
Dropbox Staff
3 months ago
Hey Larrioh, thanks for posting here!

Your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard. Your comments on our website have been quite helpful, and I will do everything I can to ensure that your voice is heard.

I'll forward your feedback to the appropriate areas so we can continue to improve.

Have a lovely weekend ahead,enjoy!
DesktopPM
Dropbox Product Manager
3 months ago
Hey Larrioh , thank you for reaching out and sorry for the delay! File Requests were removed in the desktop context menu as part of a broader initiative to clean up the number of options (we hadn't removed any in a long time, and things were getting pretty bloated). We have an initiative coming next year that will make many of these features more accessible on desktop again through different surfaces, so sharing your feedback is super valuable in making decisions about which ones to prioritize.

In the meantime, you can actually achieve a similar set of steps as the previous "Request Files" option if you select the "View on Dropbox.com" option from the desktop context menu. This will take you directly to your folder on web (no need to fumble around through your other content) and you can simply initiate a File Request from there. It does add one extra step, but hopefully it makes the process smoother for you!
- Rich
  Super User II
  3 months ago
  DesktopPM wrote:
  We have an initiative coming next year that will make many of these features more accessible on desktop again through different surfaces
  
  Just give us the ability to customize the context menu to include the options we use most often, as well as the option to have the icons appear in a submenu.

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It was soooo simple to send a file request until dropbox took it off the \"menu prompts\" that appear in file explorer or finder. Just right click on the folder, select request files and then fill out the form.

PUT IT BACK ON THE MENU NOW --- you've negatively interrupted my work flow in a totally unnecessary and counter-productive way (and read your forums -- LOTS of people agree with me)

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PUT IT BACK ON THE MENU NOW --- you've negatively interrupted my work flow in a totally unnecessary and counter-productive way (and read your forums -- LOTS of people agree with me)

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Put File Requests back on the menu prompt.","moderationData":{"__ref":"ModerationData:moderation_data:812383"},"body":"

Hey Larrioh, thanks for posting here!

Your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard. Your comments on our website have been quite helpful, and I will do everything I can to ensure that your voice is heard.

I'll forward your feedback to the appropriate areas so we can continue to improve.

Have a lovely weekend ahead,enjoy!

Hey Larrioh , thank you for reaching out and sorry for the delay! File Requests were removed in the desktop context menu as part of a broader initiative to clean up the number of options (we hadn't removed any in a long time, and things were getting pretty bloated). We have an initiative coming next year that will make many of these features more accessible on desktop again through different surfaces, so sharing your feedback is super valuable in making decisions about which ones to prioritize.

In the meantime, you can actually achieve a similar set of steps as the previous \"Request Files\" option if you select the \"View on Dropbox.com\" option from the desktop context menu. This will take you directly to your folder on web (no need to fumble around through your other content) and you can simply initiate a File Request from there. It does add one extra step, but hopefully it makes the process smoother for you!

DesktopPM wrote:\n
We have an initiative coming next year that will make many of these features more accessible on desktop again through different surfaces
\n

Just give us the ability to customize the context menu to include the options we use most often, as well as the option to have the icons appear in a submenu.

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