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LucaScarpellini's avatar
LucaScarpellini
New member | Level 2
16 days ago
Solved

Public links have been temporarily suspended for generating excessive traffic.

I have received an email a couple of times saying that Public links have been temporarily suspended for generating excessive traffic, the first time I was able to unban the account clicking on the li...
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  • Walter's avatar
    Walter
    16 days ago

    No worries, Luca. I've just followed up via email so please have a look at your inbox and we'll take it from there.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
16 days ago

I see, thanks for the additional information, Luca. In that case, may we reach out via email to have a further look internally? 

LucaScarpellini's avatar
LucaScarpellini
New member | Level 2
16 days ago

Sure!

Thanks for the assistance

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    16 days ago

    No worries, Luca. I've just followed up via email so please have a look at your inbox and we'll take it from there.

    • mcamwill's avatar
      mcamwill
      New member | Level 2
      14 days ago

      I have been receiving this same email and I have no public folders.  What is going on?

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        14 days ago
        mcamwill wrote:

        I have no public folders

        Anything you share from www.dropbox.com/links will count towards this. Same for streaming to mobile device or downloads using API. 

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I have received an email a couple of times saying that Public links have been temporarily suspended for generating excessive traffic, the first time I was able to unban the account clicking on the link, this time says \"Unable to unban account\", What can I do?

Thank you

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Sure!

Thanks for the assistance

","body@stringLength":"44","rawBody":"

Sure!

Thanks for the assistance

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No worries, Luca. I've just followed up via email so please have a look at your inbox and we'll take it from there.

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I see, thanks for the additional information, Luca. In that case, may we reach out via email to have a further look internally? 

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I see, thanks for the additional information, Luca. In that case, may we reach out via email to have a further look internally? 

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Public links have been temporarily suspended for generating excessive traffic.","moderationData":{"__ref":"ModerationData:moderation_data:828862"},"body":"

I have been receiving this same email and I have no public folders.  What is going on?

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mcamwill wrote:\n

I have no public folders

\n
\n

Anything you share from www.dropbox.com/links will count towards this. Same for streaming to mobile device or downloads using API. 

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