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Forum Discussion

NoirinS's avatar
NoirinS
Explorer | Level 4
9 months ago

Problem sharing files. Once I email the document, no one can open the links.

I am trying to send a word document with links to files I've uploaded to my Dropbox. The links work when I read the document on my computer but once I email the document, no one can open the links. I...
  • Megan's avatar
    9 months ago

    Hey NoirinS, let's jump right into this! 

     

    Do you notice this 400 error on a specific browser? Have you tried using an entirely different one? 

     

    It's odd that your device isn't listed under your connected computers. Is it possible that you're using the website, instead of our app? 

     

    I'm asking because your Dropbox list of devices shows your connected devices at that moment. All you'd need to do would be to download, and install our app if you haven't already. 

     

    I'll be waiting for your updates!

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