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Forum Discussion
NoirinS
7 months agoExplorer | Level 4
Problem sharing files. Once I email the document, no one can open the links.
I am trying to send a word document with links to files I've uploaded to my Dropbox. The links work when I read the document on my computer but once I email the document, no one can open the links. I...
- 7 months ago
Hey NoirinS, let's jump right into this!
Do you notice this 400 error on a specific browser? Have you tried using an entirely different one?
It's odd that your device isn't listed under your connected computers. Is it possible that you're using the website, instead of our app?
I'm asking because your Dropbox list of devices shows your connected devices at that moment. All you'd need to do would be to download, and install our app if you haven't already.
I'll be waiting for your updates!
Megan
Dropbox Staff
Hey NoirinS, let's jump right into this!
Do you notice this 400 error on a specific browser? Have you tried using an entirely different one?
It's odd that your device isn't listed under your connected computers. Is it possible that you're using the website, instead of our app?
I'm asking because your Dropbox list of devices shows your connected devices at that moment. All you'd need to do would be to download, and install our app if you haven't already.
I'll be waiting for your updates!
NoirinS
7 months agoExplorer | Level 4
Thanks Megan, I downloaded the app and all the links then worked fine in the shared document.
Strange things is I'd been sharing files for years via the website Dropbox, its only last week that this error started.
Anyway, its working agin now, so thank you very much.
Regards,
Noirin
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