You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
es92
2 years agoNew member | Level 2
"Only I can access" -- I can't seem to change this despite reading up on it?
I don't quite understand how to resolve this on my own. I've uploaded files from portfolio of mine with the intention of sharing them for an admission's requirement to a secondary school program....
- 2 years ago
They only said that the drive was locked and needed me to provide them access.
I am able to open the link fine on my end in an incognito browser.
EDIT: I was able to solve the problem. I set everything to allow whoever to view it to edit the files. I know that's probably not the right fix for other issues but it worked for my purposes for this particular issue.
Thank you for your help!
es92
New member | Level 2
Yes, I have. I don't recall ever making anything restricted either when creating the folder originally.
Is this even something that can be changed after-the-fact?
Jay
2 years agoDropbox Staff
What is the exact error message they get when you send the shared link to them?
You can determine this yourself by opening the shared link in an incognito/private browsing window when you're not logged into your account.
- es922 years agoNew member | Level 2
They only said that the drive was locked and needed me to provide them access.
I am able to open the link fine on my end in an incognito browser.
EDIT: I was able to solve the problem. I set everything to allow whoever to view it to edit the files. I know that's probably not the right fix for other issues but it worked for my purposes for this particular issue.
Thank you for your help!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!