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funwin's avatar
funwin
Helpful | Level 6
14 days ago

Nothing happens when I click on the "Create" button to open a file request.

I have been trying for a couple of days to create a new file request but it's not working. Once you click 'Create' the thinking spinning wheel never completes. 

Tried different folders, tried over multiple days. Google Chrome. nothing... 

It wont let me link to a screenshot sorry

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  • funwin's avatar
    funwin
    9 days ago

    I have gone back in today and it's working again. Same Chrome browser. So what ever it was over the last few days has fixed itself. 

    Thanks

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    14 days ago

    Thanks for your post, funwin.

    Does the same thing happen on different browsers, or even, an incognito window? 

    You can attach your screenshot here by clicking on the camera button that’s located in your message box.

    Keep me in the loop for any updates.

    • funwin's avatar
      funwin
      Helpful | Level 6
      9 days ago

      I have gone back in today and it's working again. Same Chrome browser. So what ever it was over the last few days has fixed itself. 

      Thanks

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        9 days ago

        Glad to hear it's back up and running and thanks for keeping us in the loop too funwin 

        Let us know if anything else comes up. 

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