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E_G_'s avatar
E_G_
Explorer | Level 4
4 years ago

Not enough space to add a shared folder, but there should be enough space

Hi. I wanted to add a shared folder, but received a message telling me I don't have enough free space to do so. This surprised me because the folder has a size of 2 GB and I have 2 GB of  free sp...
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Mark's avatar
Mark
Icon for Super User II rankSuper User II
4 years ago

If its saying you dont have enough space simply put you dont have enough space. 

 

Does the error say you need 2 gb of space? If so its badly worded. It means you need 2gb more space - i.e. 4gb.

 

Have a try at www.dropbox.com/gs to see if you can gain any more free space and then add it

  • E_G_'s avatar
    E_G_
    Explorer | Level 4
    4 years ago

    No, the error simply says "There's not enough space." - it isn't mentioned how much more space I would actually need.

    The folder has a size of 2 GB and I have 2 GB of free space, but somehow that's not enough.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago
      Hey there E_G_, sorry to jump in here, but have you tried getting some more space as outlined here to see if that helps?
    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      4 years ago

      It cannot be 2gb if you have 2gb. If its even 1byte over the 2gb it will fail and not add. 

      • E_G_'s avatar
        E_G_
        Explorer | Level 4
        4 years ago

        Ok, I guess I have to try adding a bit of space.

        Thanks for your replies.

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