You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Bunzle's avatar
Bunzle
New member | Level 2
2 months ago

Neither view nor edit links are clickable.

Any link I create is not clickable and I create links on the website, I found this same question elsewhere in the Help library but there was no solution included in the article. I'm positive I am...
Share
Shared Links
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi Bunzle, welcome to our Community!

 

When you say they aren't clickable, would you be able to let me know in regards to the steps you follow on your end in order to create the links? 

 

Have you tried using the shared link in an incognito tab on your browser, by any chance? 

 

Keep me posted, and we'll take it from there! 

Bunzle's avatar
Bunzle
New member | Level 2
2 months ago

I actually think I might have it fixed (?)  Would you mind trying this link

(I'm a technical writer, and this is my portfolio of writing samples)

Thanks for your help!

[personal information removed per the Community's Guidelines]

  • Bunzle's avatar
    Bunzle
    New member | Level 2
    2 months ago

    I also wanted to let you know that the Chatbot link is not working

     

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 months ago
    Bunzle wrote:

    Would you mind trying this link ...

    Your link works fine, though I've removed it based on the Community guidelines (linked above).

     

    As far as your link being clickable or not, that has nothing to do with Dropbox. That would be controlled by whatever application or system you were adding the link to.

     

    If you're able to copy the link and paste it into the address bar of your browser to see the content, then the link is working. If you paste that link somewhere and it's not clickable, you need to look at where you're pasting it.

     

    A link (from any service) is just a line of text. It's the system that you paste it into that makes it clickable, assuming it's recognized as a valid URL.

     

    Bunzle wrote:

    I also wanted to let you know that the Chatbot link is not working

    It's not working for me either while I'm signed in, but if I sign out it works fine. I'll let someone know.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!