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dgww's avatar
dgww
Explorer | Level 3
3 months ago

My updates show up in my Dropbox folder but not online after moving to new computer

Hi, just got a new macbook - used migration assistant. Everything moved properly.

Dropbox is there. My new/updated files are showing in dropbox in my folders/files but NOT in dropbox web. What am I doing wrong?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    @dgww wrote:

    used migration assistant. Everything moved properly. Dropbox is there. My new/updated files are showing in dropbox in my folders/files but NOT in dropbox web.


    Does the migration assistant move applications as well as data, or just data? If only your Dropbox folder was transferred and not the application itself, then nothing would be syncing. Personally I never trust any type of migration tool to move applications; only data.

     

    Do you see the Dropbox icon in your menu bar? If not, then Dropbox isn't running and won't sync. Try to launch the application, or reinstall it if necessary.

    • dgww's avatar
      dgww
      Explorer | Level 3

      Hi, yes it migrates everything. Yes I see the Dropbox icon in my toolbar. The docs are there in my files but not in the web bit, which makes me assume something is wrong somewhere.

      • dgww's avatar
        dgww
        Explorer | Level 3

        I'm finding various posts about problems with Sonoma/Dropbox compatibility but no solutions thus far...

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