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Forum Discussion
My file has yet to sync from my PC to my account online. Can someone help me?
I created a file on my PC yesterday and placed it in Dropbox. However, when I open it online, the file has not yet synchronized. Can someone please help me with this?
Thank you for the patience, don't worry we'll do our best to get to the bottom of this Nele51582.
So, if you try to download and install our app using this link, do you have any issues?
Feel free to send me a few screenshots of the app, and how did you update your content in order for me to have a visual of the app. That might help me have a clear idea.
- Mark
Super User II
What does Dropbox on the computer say if you mouse over its icon on the status bar?
Thank you for your response. It doesn't really say anything, it just indicates that this is Dropbox.
- Megan
Dropbox Staff
Hey Nele51582, thanks for posting here!
I believe you're looking on the bigger Dropbox icon on your task bar.
Mark is referring to the smaller one, next to your WiFi that looks something like that:
If you hover your mouse over there, it should give you the app's syncing status, and version. Can you check and let me know?
Thanks!
