We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
DoctorBashir
2 months agoHelpful | Level 6
My Dropbox shortcut is missing from my user startup folder
I placed a shortcut link to DB in my user Startup folder. I was working fine for weeks then suddenly it was gone! This started happening a few months ago. I researched the issue on this forum and fou...
- 2 months ago
DoctorBashir wrote:
I then copied the shortcut to DB into the Std user's startup folder.
Don't copy or change the original shortcut. The installer and update process tends to replace them with each install or update. Instead, make your own shortcut to the Dropbox executable. If it continues to get deleted, it's not Dropbox doing it.
Rich
2 months agoSuper User II
DoctorBashir wrote:
I then copied the shortcut to DB into the Std user's startup folder.
Don't copy or change the original shortcut. The installer and update process tends to replace them with each install or update. Instead, make your own shortcut to the Dropbox executable. If it continues to get deleted, it's not Dropbox doing it.
- DoctorBashir2 months agoHelpful | Level 6
Thanks, I'll try that.
- DoctorBashir2 months agoHelpful | Level 6
It happened again! I created a new shortcut using the Explorer 'Create shortcut' as suggested. The shortcut worked for about a week, then it disappeared. No other shortcut in the Startup folder is affected. I'm stumped.
- Rich2 months agoSuper User II
DoctorBashir wrote:
It happened again! I created a new shortcut using the Explorer 'Create shortcut' as suggested. The shortcut worked for about a week, then it disappeared.
What are you naming the shortcut? Name it My Dropbox or something other than just Dropbox. I know that was an issue when deleting and recreating the original shortcut on the Desktop. It would get replaced by the original on an update. Maybe it's doing the same thing here.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!