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Forum Discussion
MikeHenderson
2 years agoExplorer | Level 4
Large files will not download
I'm having a recurring issue where large files will not download. It seems like 31gb is the max file size that dropbox will upload.
I select the folder to be available offline, files do not download.
I select the files to be available offline, files start to sync and then, after a few minutes do not download.
See screenshots.
-M
- MikeHendersonExplorer | Level 4
MAc OS: 13.2.1
Dropbox: 170.4.5895
- JayDropbox Staff
Hi MikeHenderson, thanks for bringing this to our attention.
Could you try right clicking the file and mark it as available offline to see if this helps?
Keep me updated with any progress!
- MikeHendersonExplorer | Level 4
Yeah, I did that as stated in the original post.
I'm also getting the icons that are supposed to mean that the file is downloaded (green/white check mark) but the files are not here.
-M
- MikeHendersonExplorer | Level 4
I have a whole folder of files that have the Green circle with white check mark indicating that they are synced and available offline, yet they are not synced, and not available offline.
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