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Forum Discussion
Job reached maximum retry attempts
When I try to upload a PDF in gmail, I get error "Job reached maximum retry attempts".
How I can fix it?
Hey all,
Quick update on this. We've made some changes on our side that should improve the success rate for saving files to your Dropbox via the Gmail Chrome addin. The underlying cause behind the degradation in performance appears to be caused by an issue with attachment links that Gmail is providing us, so we've reached out to them to try and resolve this fully.
As always, once I have more information to share I'll loop back here with an update!
Frank
- Mark
Super User II
What steps are you using to upload?- Open e-mail (gmail, chrome) with pdf in attach
- On pdf document i take button “save to dropbox”
- I choose folder and push “save”
- Gmail says: job reached maximum retry attempts
- MarkHave you tried https://www.dropbox.com/help/sign-in/enable-dropbox-for-gmail ?
It may be worth disabling and re-enabling.
My dropbox is no longer syncing with my Gmail account. I keep getting the error "Job reached maximum retry attempts" I have tried deleting the extension and reinstalling it a couple of times, but it's still not working. Is there anyone that can help me with this? I rely on this for my business.
- MarkI'd suggest you both log a ticket:
www.dropbox.com/support to do that
http://dropbox.zendesk.com to track. Replies, however, may take a few days.Thank you, will do!
Me too.
Keep getting the error: "Maximum job attempts reached" when trying to add attachments to my DropBox from email.
I have a Gmail email account and recently got the dropbox feature where I am supposed to be able to just share it from the email into a dropbox file, but I keep getting the "Job reached maximum retry attempts" error. It will do it on smaller things (like one thing) but if there are multiple items it gives me the error. Please advise!
I always get emails with attached documents and I click on the Dropbox, open box icon, and hit save to proper files. They do not SAVE and give message "Job reached maximum retry attempts."
I am having the very same issue, beginning just a couple of days ago after using the plugin for over a year. Tried the clearing the cache and cookies, updated my version of Chrome, uninstalled and reinstalled the Dropbox for Gmail app...still not working. Has this issue been resolved? Please share. Thanks!
BobatEEBoston wrote:I always get emails with attached documents and I click on the Dropbox, open box icon, and hit save to proper files. They do not SAVE and give message "Job reached maximum retry attempts."
- I've tried deleting and reinstalling Chrome with all cache and cookies deleted. The problem became so annoying that I switched to using Mydrive rather than dropbox. Too busy to spend hours solving this obviously growing problem.
we are getting a "max number of retry attempts failed" message when uploading docs from gmail to dropbox. HELP
Has there been any resolution to this issue. I continue to have no ability to open Gmail, select an attachment, select SAVE TO DROPBOX. I receive the message "saving to Dropbox" then "Maximum retry attempts" message. Nothing was saved.
I have received "max retry attemps failed" message. How do i fix it.
Cleanliving wrote:
I have received "max retry attemps failed" message. How do i fix it.
Hello, Cleanliving...
Are you referring to trying to Login to your Dropbox account unsuccessfully? If so, you can click here to reset your password.
If above isn't of any help to you, then we need more specifics so we can better assist you.
same problem here - I get the "maximum retry attempts error" whenever trying to use the gmail extension in chrome." worked fine until week or two ago, now doesn't work on either my work or home PC.
It used to be just PDF files. Now it doesn't save Word document . . . .
- Walter
Dropbox Staff
Hey jhumn - Welcome to our Community!
I am sorry to hear about this, would you mind sharing a screenshot of the error you get in order for us to have a further look into this?
Thanks!
It worked for a few days when I updated my chrome browser but now it doesnot. Looks like dropbox is trying to fix it as per response when trying to down load
