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Forum Discussion
Job reached maximum retry attempts
When I try to upload a PDF in gmail, I get error "Job reached maximum retry attempts". How I can fix it?
Hey all,
Quick update on this. We've made some changes on our side that should improve the success rate for saving files to your Dropbox via the Gmail Chrome addin. The underlying cause behind the degradation in performance appears to be caused by an issue with attachment links that Gmail is providing us, so we've reached out to them to try and resolve this fully.
As always, once I have more information to share I'll loop back here with an update!
Frank
It used to be just PDF files. Now it doesn't save Word document . . . .
Walter
Dropbox Staff
Dropbox StaffHey jhumn - Welcome to our Community!
I am sorry to hear about this, would you mind sharing a screenshot of the error you get in order for us to have a further look into this?
Thanks!
It worked for a few days when I updated my chrome browser but now it doesnot. Looks like dropbox is trying to fix it as per response when trying to down load
Here's the screen shot of the error message when I tried to save the Word document.
