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Forum Discussion

Pc2fire's avatar
Pc2fire
New member | Level 2
4 years ago

Issues with Camera Upload

I’ve been having issues with my Camera Upload feature in my IOS Dropbox App. Usually when I open the app on my iPhone X, Dropbox will start locating the photos that it hasn’t uploaded yet and start u...
Camera uploads
Dropbox Plus
Mobile
Sync
upload
Norbers's avatar
Norbers
New member | Level 2

I’m having this trouble too.  I have been doing camera uploads from my iPad Air (Mk 1) with no problems for several years. Now the app says "scanning library" and "backing up" but nothing is ever added to Dropbox.  The most recent photo uploaded was 24 May 2021.  There are 61 photos on the iPad which would normally be uploaded. I have updated the app but the iPad is not compatible with Apple's latest OS. 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
4 years ago
Hi there, could you try contacting the support team directly for further assistance on this matter?

Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system!

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