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Forum Discussion
Is there a way to see who viewed my shared folder?
Hello Dropbox Community,
I'm currently exploring the features available for shared folders and links within Dropbox. I'm curious if there's a way to track who has accessed a folder I've shared ...
This may help you, however, it isnt available on Plus: https://help.dropbox.com/share/viewer-information
This seems like a silly question but I recently applied for a tender and I don't believe the recipient even viewed the shared folder. I googled how to see who viewed it but but have been unable to advance any further with information. The boxes it says to tick etc... I don't seem to have.
I have a 'can edit' status on the other party but cant seem to verify if and when they viewed it. Im only on the 2GB free plan - is that the issue? Any help would be greatly appreciated.
Thanks Carina
- Hannah
Dropbox Staff
Hey Carina101, thanks for your post!
At the moment, it's not possible to see if a member of a shared folder has actually viewed the folder.
If you check Mark's reply above you'll see some info about the viewer info feature, however, that's for individual files.
If you have any questions, feel free to check back with me.
Thank you Hannah. If I upgrade my account is it then possible to see who has accessed the folder? If so what level subscription would I need? Thanks
- Walter
Hi there Carina101 - sorry to jump in here.
As the article Mark linked to mentions, this is available for users on the following plans.
- Dropbox Advanced
- Dropbox Enterprise
- Dropbox Education
- Dropbox Professional
- Dropbox Essentials
- Dropbox Business
- Dropbox Business Plus
Thank you
