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Forum Discussion
Is there a way to recover files from a link created by someone who has passed away?
I doubt very much that there is but, is there any way to access a Drop Box account of someone that has recently died without a password? 2 years ago, my sister-in-law took many photo's at my son's we...
She passed away the middle of July 2023.
Hannah
Dropbox Staff
Dropbox StaffMark is right here, MotherOfTheGroom.
It might be possible that the account has been deleted, due to inactivity.
I would suggest opening a private browsing window and going to this page.
From there, you can create a ticket with our support team, who will be able to get to the bottom of this and will let you know if there's something that can be done.
