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Thijxx's avatar
Thijxx
Helpful | Level 6
8 years ago

iOS 11 uploading duplicates

After uograding to iOS11 all photos are being uploaded again. Since Dropbox uploads and stores duplicates ‘by (lack of proper) design’ this is a problem.
Mobile
Space and storage
Sync
  • Jane's avatar
    Jane
    7 years ago
    Hey 
    amw92
    , I appreciate your swift follow-up! 
     
    I've located your support request on our system and I can see or colleague has replied to you there as of yesterday regarding yteh issue you've experienced asking more information & they're awaiting your reply, so that you proceed to resolution together. 
     
    At your convenience, could you check your inbox for our latest message and let me know here if can't find this email, so that I make sure to send that again? 
     
    Hope this gets resolved soon & I wish you a lovely rest of the day ahead!
     
    [This thread is now closed by moderators, as this has now been solved. If you'have a similar question, feel free to start a new discussion in the Find Answers section here. ]
Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Hey 
amw92
, I appreciate your swift follow-up! 
 
I've located your support request on our system and I can see or colleague has replied to you there as of yesterday regarding yteh issue you've experienced asking more information & they're awaiting your reply, so that you proceed to resolution together. 
 
At your convenience, could you check your inbox for our latest message and let me know here if can't find this email, so that I make sure to send that again? 
 
Hope this gets resolved soon & I wish you a lovely rest of the day ahead!
 
[This thread is now closed by moderators, as this has now been solved. If you'have a similar question, feel free to start a new discussion in the Find Answers section here. ]

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