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Forum Discussion
Thijxx
8 years agoHelpful | Level 6
iOS 11 uploading duplicates
After uograding to iOS11 all photos are being uploaded again. Since Dropbox uploads and stores duplicates ‘by (lack of proper) design’ this is a problem.
- 7 years agoI've located your support request on our system and I can see or colleague has replied to you there as of yesterday regarding yteh issue you've experienced asking more information & they're awaiting your reply, so that you proceed to resolution together.At your convenience, could you check your inbox for our latest message and let me know here if can't find this email, so that I make sure to send that again?Hope this gets resolved soon & I wish you a lovely rest of the day ahead![This thread is now closed by moderators, as this has now been solved. If you'have a similar question, feel free to start a new discussion in the Find Answers section here. ]
sweetharsh
New member | Level 2
I have an iphone 7 and when I connect to dropbox, it's uploading my photos multiple times. I now have 5 and 6 copies of MANY photos.
Any help is appreciated.
Rich
8 years agoSuper User II
Refer to my reply above (I merged your thread into an existing one).
I would also suggest everyone open a ticket with Support if you're experiencing this issue.
Open your ticket here: https://dropbox.com/support
Track your ticket here: https://dropbox.zendesk.com
Replies take approximately 1 - 3 business days with Plus and Professional users getting priority (longer for Basic users).
I would also suggest everyone open a ticket with Support if you're experiencing this issue.
Open your ticket here: https://dropbox.com/support
Track your ticket here: https://dropbox.zendesk.com
Replies take approximately 1 - 3 business days with Plus and Professional users getting priority (longer for Basic users).
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