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Forum Discussion
akash321
27 days agoNew member | Level 2
I'm trying to sign in to access a shared link, but the credentials don't get recognized.
I received a shared dropbox link, after i entered the link sign in pop up came I gave my data but it says the pass doesn't match with the gmail, even after changing password
Nancy
27 days agoDropbox Staff
Hey akash321, thanks for posting here today.
Was there an option to view the shared link without logging in to a Dropbox account? Feel free to send me a screenshot of what you see.
Did you wish to sign in to your Dropbox account to edit the files in the shared link perhaps?
Ping me when you’ve got more info.
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