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Forum Discussion

markuk20's avatar
markuk20
Explorer | Level 4
2 years ago

I'm having syncing issues on my Intel Mac

Unable to resolve syncing issues on my Intel MacBook.

 

Dropbox support advised turning off the beta option and a reinstall but the issue remains.

Desktop
Sync
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi markuk20, thanks for bringing this to our attention.

     

    Could you provide us with more details as to what syncing issues you're experiencing?

     

    What version of Mac OS and the Dropbox desktop application are you running?

     

    This will help me to assist further!

    • markuk20's avatar
      markuk20
      Explorer | Level 4
      2 years ago

      Sure, I can help you with that.

       

      Monterey 12.7.1

       

      187.3.5584

       

      Your help is appreciated.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Thanks for the info. What issue are you experiencing when it comes to syncing? Please could you explain it in detail so we can assist further?

  • markuk20's avatar
    markuk20
    Explorer | Level 4
    2 years ago

    It has been hung up trying to update 3,197 files (39.3 GB)

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