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Forum Discussion
I'm having syncing issues on my Intel Mac
Unable to resolve syncing issues on my Intel MacBook.
Dropbox support advised turning off the beta option and a reinstall but the issue remains.
Jay
Dropbox Staff
Dropbox StaffHi markuk20, thanks for bringing this to our attention.
Could you provide us with more details as to what syncing issues you're experiencing?
What version of Mac OS and the Dropbox desktop application are you running?
This will help me to assist further!
Sure, I can help you with that.
Monterey 12.7.1
187.3.5584
Your help is appreciated.
- Jay
Thanks for the info. What issue are you experiencing when it comes to syncing? Please could you explain it in detail so we can assist further?
Some Excel files were updated this morning but are still hung up.
- Walter
Hey markuk20 - sorry to jump in here, but could you send us a screenshot of the app's exact status as shown in your menu bar at the moment?
Have you tried fixing your hardlinks and permissions as outlined here?
Also, did you try the latest stable version of the app as a test to see if the beta version is the culprit here?
