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Forum Discussion
I want to check the upload/download files when using the app.
I have been using it at work for many years. It's very helpful, but sometimes the upload or download doesn't proceed. At that time, the message "Synchronizing XX files" will be displayed and no prog...
Whatever it is, I'd like some tips on what to do when something doesn't go well.
I think this service is the best.
- Megan
Dropbox Staff
Hey mmlemon, let's jump right into this!
If I understand this correctly, it sounds like you wish to identify which files are currently being synced when using the app, right?
If not, feel free to clarify.
Could you let me know the app's exact status and version as shown in your system tray/menu bar?
Also, can you click on your avatar in the app's preferences and then on the 'View sync issues' option? Another thing that might work, is if you try to open your local Dropbox folder, and check for the files' syncing icons, just to see which one is being synced.
Let me know more, and we'll take it from there!
