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Forum Discussion
I need help accessing a password-protected file.
I was sent a file to my dropbox for which I have the password. I just don't know where to input the password inside of dropbox so that I can access the zipped file.... please help!!!... it's from a p...
robherbst85 wrote:
I was sent a file to my dropbox for which I have the password. I just don't know where to input the password inside of dropbox so that I can access the zipped file....
Dropbox doesn't have the ability to password protect files. The link to the file can have a password, but you would have had to enter it to download the file.
If the sender told you that the Zip file is password protected, you'll need to download the file and open it on your computer. Whatever software you use for opening a Zip file should prompt you for the password.
Rich
Super User II
Super User II
robherbst85 wrote:
I was sent a file to my dropbox for which I have the password. I just don't know where to input the password inside of dropbox so that I can access the zipped file....
Dropbox doesn't have the ability to password protect files. The link to the file can have a password, but you would have had to enter it to download the file.
If the sender told you that the Zip file is password protected, you'll need to download the file and open it on your computer. Whatever software you use for opening a Zip file should prompt you for the password.
Rich you are awesome!!...Thank You so much!!
- T_theresa_A
Community Manager
Hi robherbst85 I am glad to see you got access to your zipped file with the help of our amazing Super User Rich 🙌.
