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New member | Level 2

24 hours ago

I can't see files someone uploaded to my folder with the shared link

I am the owner of a folder. I shared the folder with the link for editing. The person I shared with uploaded photos to the folder but I can't see them. I can see that the person I shared with is listed under "Who can access" but I only see what I uploaded and I can't see anything she uploaded. I've tried logging in to Dropbox on my phone and by web browser on my Mac and still nothing. I've also logged out and logged in and it that didn't help either.

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Rich
Super User II
23 hours ago
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jennyz44 wrote:
I am the owner of a folder. I shared the folder with the link for editing. The person I shared with uploaded photos to the folder but I can't see them.

If you're not seeing the files when you view the folder on the Dropbox website, then they either haven't added any files to the folder, or they added files to the folder on their computer and it hasn't synced yet.

What steps did you take to invite them to the folder? Also, find out exactly how they're adding files to the folder. Are they using the Dropbox website or did they add the files to the folder within their local Dropbox folder on their computer?

Could they have saved their own copy of the folder and they're adding the files there? If so, you wouldn't see them.

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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

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I am the owner of a folder. I shared the folder with the link for editing. The person I shared with uploaded photos to the folder but I can't see them. I can see that the person I shared with is listed under \"Who can access\" but I only see what I uploaded and I can't see anything she uploaded. I've tried logging in to Dropbox on my phone and by web browser on my Mac and still nothing. I've also logged out and logged in and it that didn't help either.

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I am the owner of a folder. I shared the folder with the link for editing. The person I shared with uploaded photos to the folder but I can't see them. I can see that the person I shared with is listed under \"Who can access\" but I only see what I uploaded and I can't see anything she uploaded. I've tried logging in to Dropbox on my phone and by web browser on my Mac and still nothing. I've also logged out and logged in and it that didn't help either.

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jennyz44 wrote:\n
I am the owner of a folder. I shared the folder with the link for editing. The person I shared with uploaded photos to the folder but I can't see them.
\n

If you're not seeing the files when you view the folder on the Dropbox website, then they either haven't added any files to the folder, or they added files to the folder on their computer and it hasn't synced yet.

What steps did you take to invite them to the folder? Also, find out exactly how they're adding files to the folder. Are they using the Dropbox website or did they add the files to the folder within their local Dropbox folder on their computer?

Could they have saved their own copy of the folder and they're adding the files there? If so, you wouldn't see them.

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jennyz44 wrote:\n
I am the owner of a folder. I shared the folder with the link for editing. The person I shared with uploaded photos to the folder but I can't see them.
\n

Could they have saved their own copy of the folder and they're adding the files there? If so, you wouldn't see them.

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I can't see files someone uploaded to my folder with the shared link

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