You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
bacreman
19 days agoNew member | Level 1
I can't invite new members to a folder, it's asking me to upgrade to Dropbox Business.
I am trying to invite a new email address to my folder but I am getting blocked by a pop up for a free trial of DropBox Business. I click on "Not Now" but it just reverts back to the folder page and...
- 19 days ago
Hello! I am sorry to hear you're having trouble sharing a folder. Would you mind sharing a screenshot of where you're trying to add a person to the folder? You might be inadvertently inviting someone to your account, as opposed to just the folder. You should click on a "Share" or "Share folder" button instead. Let me know if that helps!
AnastasiaDBX
19 days agoDropbox Product Manager
Hello! I am sorry to hear you're having trouble sharing a folder. Would you mind sharing a screenshot of where you're trying to add a person to the folder? You might be inadvertently inviting someone to your account, as opposed to just the folder. You should click on a "Share" or "Share folder" button instead. Let me know if that helps!
- bacreman18 days agoNew member | Level 1
That worked Anastasia - thank you!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!