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Forum Discussion
I can upload to shared folders in Dropbox.com but not desktop app
I have a folder that's shared with me by a client. I'm able to upload files to it using Dropbox.com on the web, but I'm unable to add any files to it using the desktop app on Mac. When I drag a fil...
Since the Upload button had greyed out, I then asked the client to take a look at my permissions on their end. They restored the permissions and now everything is working as expected- I'm able to copy files through Finder as well as over the web. The lock icons on the folders all disappeared. No one had gone and removed the permissions yesterday, so something was definitely wonky, which may have been repaired when I uninstalled and reinstalled the desktop app, and then asked the client to restore permissions. Anyway, looks like we're good now. Thank you for your time!
I'm running Dropbox version 183.4.7058 and sync status is "up to date".
Copy/ Paste commands don't work either. Also, many of the subfolders have a lock icon in Finder. I can right click "Get Info", turn off "Locked" which removes the icon but it does not make a difference. Under "Sharing & Permissions", it says I have Read & Write privilege as well.
Hannah
Dropbox Staff
Dropbox StaffThanks for the update here!
Is this the case only for this particular shared folder? Or other folders in your Dropbox as well?
It's only the case for one shared folder (and all of its subfolders).
Also, I just tried doing a full uninstall and reinstall of Dropbox using the instructions provided on the Dropbox website (going into Terminal and entering the commands to remove all hidden preference files, etc.). This did not make a difference, unfortunately.
